Silenced by Technology

My hard drive ceased to operate.  I have heard of such disasters but never thought it would happen to me.  The Dell help line has been helpful.  My husband has spent many, many hours with technicians.  We have retrieved many important files.  I believe that all will eventually be well, but not yet.  Phrases such as "wiped clean", " hard reset" and "clean install" have new and sobering meaning.  We elected "repair" instead.  We now have enough duplicate copies and multiple installations of programs that I have virtually no CPU left.  My husband is a long suffering man.  He will prevail.